By: Simon B
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Preventing problems and taking precautions
The most effective way to protect your rights is to know what they are and to take all the right precautions in the first place. The more informed you are as consumers of all sorts of goods and services, the more power you have to protect not only your own rights but those of the wider community. Consumer power can force traders, public bodies, and private organisations to improve their standards of service.
Only do business with people who have a good reputation. Don’t accept work estimates that are scribbled on the back of an envelope – get everything in writing, on headed paper, with all the terms and conditions agreed to before you sign on the dotted line.
Remember that if something seems too good to be true that’s because it is and you’ll have trouble further down the line. Check out your rights and discuss these with the salesperson. Let them know that you know where you stand. Get a written contract and read all the small print of the terms and conditions. Don’t leave anything to chance, and you’re less likely to get stung.